About

Hi, I'm Lindsay.

For more than a decade, I've helped organizations turn customers into champions and programs into movements. My work sits at the intersection of community, brand, and product adoption — the place where storytelling becomes strategy.

I've built ambassador programs from scratch, scaled events that drove millions in pipeline, and owned the narrative through hypergrowth, a pandemic, and two acquisitions. Across all of it, the through-line is the same: make people feel seen, useful, and part of something bigger.

I'm based in the U.S., have spent most of my career in edtech and SaaS, and care a lot about the difference between a community that exists and a community that belongs to its members.

Focus areas
  • — Community strategy
  • — Ambassador programs
  • — Customer events
  • — Brand & comms
  • — Executive storytelling
Industries
  • — EdTech
  • — B2B SaaS
  • — Mission-driven
  • — Series B → Enterprise
Featured & speaking

Out in the world.

panel
Community leadership panel
Industry conference

Joined fellow community leaders on a panel discussion about building, scaling, and sustaining engaged communities.

podcast
How do I handle negative feedback in my community?
Community-led podcast

A conversation on navigating hard feedback in community spaces — featured as Head of Community at Kira Learning.